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Privacy Policy

Who we are

Our website address is: https://www.bebannesilkart.uk.

At Bébanne Silk Art we are committed to protecting and preserving the privacy of our clients when visiting our website or communicating electronically with us. Our Privacy Policy covers the information which we collect about you, how it is used and shared and your rights regarding this.

Our registered address is Studio 5 & 6, Red House Glass Cone, High Street, Wordsley, Stourbridge, West Midlands DY8 4AZ If you have any queries regarding this policy please contact us at Email: art@bebanne.co.uk or 07778 767954

How we use your data

The personal data which we hold is provided to us by yourself when seeking to use our services or purchase our products. The information which we will collect in order for you to access our services would be – full name, address, telephone number and email address.

We will use your information to:

  • Provide goods, services, deliveries, quotations, and product information in the way of emails
  • Process or support payments for our goods and services
  • Investigate and address any concerns regarding the supply or our goods and services
  • Communicate with you via email about new products and promotions. You will be able to ‘opt out’ of these communications at anytime

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We retain your personal data while you remain a customer, client, employee, unless you ask us to delete it. We will delete or anonymise your information at your request.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Sharing your data

We do not transfer any personal data to third parties or international organisations. We will not sell your details onto any third parties. Visitor comments may be checked through an automated spam detection service.

Marketing Opt-Outs

You may opt out of receiving emails and other messages from our organisation at any time by following the instructions in those messages.

This Privacy Policy was updated in June 2018. If any further updates are made we will keep you notified.

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